Welcome to assa-korea (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of [WEBSITE URL] (the “Site”) and any purchase you make through it. By browsing, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Definitions
- “Customer” / “you” means any person who accesses the Site or places an order.
- “Products” means the apparel, accessories, and other goods offered for sale on the Site.
- “Order” means a request submitted by you to purchase one or more Products.
2. Eligibility & Accounts
You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order. If you create an account, you are responsible for keeping your login details confidential and for all activity that occurs under your account. Please notify us immediately of any unauthorized use.
3. Products, Descriptions & Pricing
We make every effort to display our Products, colors, and details as accurately as possible. However, we cannot guarantee that your screen’s display of any color will be accurate, and slight variations may occur.
All prices are listed in [CURRENCY, e.g. Indonesian Rupiah (IDR)] and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices, promotions, and Product availability at any time without prior notice. In the event of an obvious pricing error, we reserve the right to cancel the affected Order and refund any amount paid.
4. Orders & Acceptance
Submitting an Order constitutes an offer to purchase. All Orders are subject to acceptance and stock availability. We may, at our discretion, decline or cancel an Order — for example, where a Product is out of stock, where we suspect fraud, or where a pricing error has occurred. A contract of sale is formed only when we send you an order confirmation or dispatch your Products.
5. Payment
Payment is processed securely through our third-party payment provider(s), including [PAYMENT PROVIDER, e.g. Midtrans]. We do not store your full card or banking details on our servers. By providing payment information, you confirm that you are authorized to use the chosen payment method. Orders will not be processed until full payment has been received and confirmed.
6. Shipping & Delivery
We ship using [SHIPPING PROVIDER(S), e.g. KiriminAja / partner couriers]. Estimated delivery times are provided at checkout and are indicative only; they are not guaranteed. Risk of loss and title for Products pass to you upon delivery to the address you provide.
You are responsible for providing a complete and accurate shipping address. We are not liable for delays or non-delivery caused by incorrect address details, courier delays, or events beyond our reasonable control. Any import duties, customs charges, or local taxes for international shipments are your responsibility.
7. Returns, Exchanges & Refunds
We accept returns or exchanges within [RETURN WINDOW, e.g. 7 days] of delivery, provided the Product is unworn, unwashed, undamaged, and returned with all original tags and packaging intact. Certain items — such as [e.g. sale items, underwear, or personalized products] — may not be eligible for return.
To request a return or exchange, contact us at [CONTACT EMAIL] with your order number. Return shipping costs are the responsibility of the Customer unless the Product received was faulty or incorrect. Approved refunds will be issued to your original payment method within [REFUND PROCESSING TIME, e.g. 14 business days].
8. Intellectual Property
All content on the Site — including logos, brand names, product designs, photographs, graphics, and text — is the property of [STORE NAME] or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of this content without our prior written permission.
9. Acceptable Use
You agree not to use the Site for any unlawful purpose, to interfere with its operation or security, to attempt unauthorized access to our systems, or to submit false or fraudulent Orders. We reserve the right to suspend or terminate access for any Customer who breaches these Terms.
10. Disclaimers & Limitation of Liability
The Site and its Products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties not expressly stated in these Terms. We are not liable for any indirect, incidental, or consequential loss arising from your use of the Site or Products. Nothing in these Terms limits any rights you have under applicable consumer protection law.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of [COUNTRY, e.g. the Republic of Indonesia]. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of [CITY / JURISDICTION].
14. Contact Us
If you have any questions about these Terms, please contact us:
- ASSA KOREA
- Email: cs@assa-korea.com
- Address: Lippo Thamrin, Jl. M.H. Thamrin No.20 8 Kec. Menteng, Jakarta, Indonesia 10350