Refund and Returns Policy

Refund Process

Once your returned item has been received and inspected, we will notify you regarding the approval status of your refund. Approved refunds will be processed within 7–14 business days through the original payment method used for the purchase.

Return Shipping

If the return is due to an error on our part (wrong item, defective product, or shipping damage), ASSA Korea will cover the return shipping cost. For all other approved returns, customers are responsible for return shipping expenses.